Shipping Policy
Shipping Destinations: All products on the Petdaer website are available for worldwide shipping.
Shipping Fees:
Shipping Times:
1.Order Processing Time: Order processing time is 1-3 business days (except the pre-sale product).
2.Creation time: Standard order creation time: 8 weeks
Rush order creation time: Completed within 2 weeks if possible
*The creation time does not include shipping time and is based on the standard creation time listed on the product page.
Delivery Time:
Once your order has been processed, expect it to arrive within 7-15 business days. In most cases, orders will arrive within 7-12 business days of shipment.
Transportation Service Providers:
We primarily use UPS and trusted local transportation companies in each country/region.
All tracking numbers will be provided after the shipping information is generated. The logistics information for the tracking numbers will begin to be updated after the order is transferred to the logistics company’s sorting center.
Additional Please:
We are not responsible for delays due to tariffs, natural disasters, air or ground transportation strikes or other unforeseen circumstances. We take every reasonable precaution to ensure that products are not damaged, If the item is damaged in transit, please immediately contact us at [email protected] within 3 business days after receiving shipping.